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September 2018. I purchased a ride on toy for my 9 year old for Christmas. I was sent the wrong product. Sales Dept takes calls, but not customer services returns. I called after delivery and was refused help. I was told to email. They refused to respond 37 emails...
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Company wrote 0 private or public responses to the review from Nov 30.
1.0
I didn't like
  • Customer service
  • Return policy
  • False advertising of product
#1411825
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Trend Times Toys - Still waiting

I ordered the rc jet for my grandsons birthday who was staying with me during the summer. He found the website and chose his birthday gift. It has now been 48 days, my grandson went home without a gift ,I have sent several emails, I will now start calling every day, I have never received any information about a shipping date. The professional thing to do would be to actually call a customer who has been waiting for a very long time
Company wrote 0 private or public responses to the review from Aug 28.
#1340549
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Trend Times Toys - Package hasn’t arrived

It’s been 10* days and my item hasn’t arrived
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 03.
1.0
Details
Price Affordability
#1320829
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Trend Times Toys - RUDE, IGNORANT PEOPLE
I placed my order on the 5th of the month and after 11 days of not receiving anything but a confirmation email that my order had been placed, I started to try and contact the company via phone and email, with answering machines and auto-generated emails in response. I...
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Company wrote 0 private or public responses to the review from Jul 25.
1.0
I liked
  • Product i was suppose to receive
I didn't like
  • Being cut off while trying to ask questions
  • How the spoke to their customers
  • Anything about my experience with this company
#1312611
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I demand my refund IMMEDIATELY. It took 3 weeks for me to get nothing and get a reply with this company trying to give me a completely different product than what i ordered. They said i will have my refund by LAST FRIDAY. Its been over a week since they said that. I...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 08.
1.0
#1275632
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I placed an order for a cage on may 7 it said it would take 7-10 days to arrive. it had been 18 days and i had not received my product nor did i recieve a confirmation email so i contacted them to see what was going on. Luckily i had taken a picture of the screen when...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 06.
#1273987
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Trend Times Toys - Scary

After I left my review, they called and told me They will not be able to send anything to my address, which is totally fine, but they also knew my address, which I did not give to them, or fill out any information at all on their website... will have to be checking my credit card statements or calling my credit card company to let them know to dispute anything unusual.
Company wrote 0 private or public responses to the review from Mar 16.
1.0
Details
Customer service
Product or Service Quality
#1212358
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(Btw right after I left a negative review on another website, they called to say they will not be able to send me anything to my address, which right now is totally fine) First off i would like to say that this company is very rude, if I could rate them zero stars, I...
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Company wrote 0 private or public responses to the review from Mar 16.
1.0
#1212337
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Ordered remote control plane for BEGINNERS>>> Advertised to be durable for beginners etc. First of all this plane looks like a piece of styrafoam, totally NOT what I thought I paid over a hundred and thirty dollars for!!My grandson who is 11 years old with adult...
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Company wrote 0 public responses to the review from Jan 19.
#1172532
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I tried to call and cancel a scooter I ordered. It was a Sunday evening when I ordered it. They said to call in the morning when they open. I could not reach a live person so I talked to the new orders line. The gentleman was rude and asked why I was calling instead of...
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Company wrote 0 private or public responses to the review from Nov 13, 2017.
1.8
#1130666
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